Contact us
Tell us what you need, and what is not working.
Feedback, a problem with the app, a question about your pre-order, or something you think we have got wrong. It reaches us directly and we read all of it.
Send us a message
If you are reporting a problem, tell us which phone you are on and what you were doing when it happened. It saves a round of questions.
Before you write to us
If you are in danger right now, do not wait for us.
We read everything that comes through the form, but it is people at desks, not a crisis line. These will answer faster.
-
Call first, always
This form is not monitored around the clock. If you are in danger now, call your local emergency number rather than waiting on a reply.
-
Lines that answer at 3am
The directory marks every service that is staffed 24 hours a day, so you are not calling something that opens on Monday.
-
Someone near you
Filter by province or state, by language, and by whether the service is free, so what you see is what you can reach tonight.